Contact Us
If you need to get in touch, email james@bestonlineslots.uk.com. I aim to respond within 48 hours on weekdays.
What I Can Help With
Corrections and updates
If you've spotted an error in any review, whether it's an outdated bonus figure, an incorrect RTP, a wrong licence number, or anything else that doesn't match what a site is currently showing, let me know. I'll verify it and update the content. Corrections are noted with a date so readers can see what changed.
Questions about the content
If something in a review isn't clear, or you want to know more about how I tested a particular site, I'm happy to explain.
Casino operators
If you operate one of the sites reviewed here and want to provide updated information (new bonus terms, corrected game counts, changes to withdrawal processing), you're welcome to email. I'll verify anything you send against the live site before updating. Editorial decisions, including rankings, pros/cons, and RTP findings, remain mine.
What I Don't Do
I don't accept payment for reviews, rankings, or placements. No casino can pay to be listed, ranked higher, or to have negative information removed.
I don't provide gambling advice. The reviews on this site give you data and context to make your own decisions. If you're experiencing problems with gambling, contact GamCare on 0808 8020 133 (free, 24/7) or visit gamstop.co.uk to self-exclude from all UKGC-licensed sites.
I don't offer customer support for any casino. If you have an issue with a site reviewed here (a missing withdrawal, a bonus dispute, a verification problem), contact that casino's support team directly. If they don't resolve it, you can escalate through the casino's ADR provider or complain to the UKGC.
Response Times
I check emails on weekdays and aim to reply within 48 hours. Corrections to live content are prioritised. If something on the site is factually wrong, I'll fix it as quickly as possible.
Email: james@bestonlineslots.uk.com